Update on feedback received September 2010

Thank you for your comments received to date on the subjects and documents we have highlighted. In particular we note your comments with regards to the sinking fund and confirm that these are currently being considered and will also be shared with our customer Scrutiny Panel at the next meeting which is still to be confirmed.

The other points that have been raised in respect of the management fee and administration fee have also been taken on board. We confirm that these charges have to be split on the service charge as this is what the lease states. We also take on board our customers comments in ensuring that all of the service charge costs are presented clearly.

We appreciate all your comments and views and would like to thank you all for your time and can confirm that all of the responses we have received to date will also be considered by our customer Scrutiny Panel at a later date.

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About derwentliving

Derwent Living is a housing association providing good quality affordable housing to people on low incomes, students and first-time buyers.
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